The website, advertising, content and systems of the company are often created with the involvement of several teams. Cooperation with the agency is more efficient when it is known who makes decisions and is responsible for connections between services.
A single task may require several contractors
With the project for the company from Warsaw, the agency can be responsible for the website and another partner for hosting, campaigns or sales system. The division itself is not a problem. The difficulty arises when an important activity remains between ranges: for example, to configure the form and check the delivery of the message.
So it is not enough to assign the name of the entire area. It is also worth describing the result that someone should check and accept.
Designation of the person connecting the arrangements
On the client side, you need a person who collects answers from the departments and settles conflicting remarks. He does not need to know all technical issues on his own. However, he should know who to ask about the offer, handling applications and the possibilities of existing tools.
The Agency should, in turn, indicate how to raise questions and which decisions affect other stages.
Describe integration boundaries
For each connection to the external system write:
- who provides access to the test environment;
- who confirms the correctness of the data;
- who reacts to an error when running;
- who informs about changes on the supplier's side.
For example, sending a query from the site and its appearance in the trader's tool are two stages of one process. The pickup should cover the entire path.
Establish rules for the change of scope
A new function may require several pages to work. Before approving it, check the dependencies, timing and cost of living. Avoid a situation where one person promises a solution without confirming the possibility of another performer.
Helps to briefly record the decisions available to participants of the project. How to conduct them, we describe in guide on the arrangements and scope of the siteClear responsibility gives the customer one understandable picture of the implementation, even when several companies are cooperating behind the scenes.
