The calculator on the website can help estimate the scope of the service and prepare an inquiry. However, it should explain its assumptions and distinguish the indicative result from individual valuation.
Start by talking to customers.
When creating a website for the company from Warsaw, it is worth checking what data the trader collects regularly before valuation. If you can build a simple relationship with them, the calculator can facilitate the preparation of the conversation. When the result depends mainly on the viewing and unknown conditions, a descriptive form may be better.
The tool should solve the specific problem of the recipient. The effect of moving the slider itself is not sufficient justification for implementation.
Show what the result takes into account
In addition to the estimation, explain the basic assumptions, scope and elements that need confirmation. Do not hide the key information only in the message sent after the phone has been given. The user should understand the limitations before using the result.
The number of meters, pieces or hours must not depend on knowing the meaning of the field.
Test out unusual answers
- Check zero values, very large and incomplete.
- Explain when a tool can't prepare an estimate.
- Keep the entered data after correcting the error.
- It is possible to operate without precisely moving a small slider.
For example, with a service requiring several stages, you can show an indicative range of work instead of a seemingly accurate amount. The form of the result should correspond to the quality of the available data.
Connect the estimate to the next conversation
If the user sends an inquiry, attach the selected parameters and the presented result so that he doesn't have to describe everything again. Also, determine who updates the assumptions after changing the offer.
The calculator requires both action and sensibility of results. We write about describing such functions in guide for the preparation of dedicated applicationA good tool helps you understand the service, keeping a fair line between approximation and confirmed proposal.
